Privacy Policy

This privacy policy sets out how Fabric Mill uses and protects any information that you give when you use this website.

Fabric Mill is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Fabric Mill may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect, see the List of Cookies We Collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

  • Internal record keeping
  • Improving our products and services
  • Sending promotional emails about new products, special offers, or other information using the email address you provided
  • Conducting market research via email, phone, fax, or mail
  • Customizing the website according to your interests

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, it helps analyze web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. They tailor their operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze web traffic data to improve our website. The data is only used for statistical analysis purposes and then removed from the system.

Overall, cookies help us provide a better website experience. You can choose to accept or decline cookies. Most browsers accept cookies automatically, but you can usually modify your browser settings to decline cookies. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, we do not have control over those websites and are not responsible for their privacy practices. Please review the privacy policy of any third-party site you visit.

Controlling your personal information

You may choose to restrict the collection or use of your personal information by:

  • Looking for the opt-out box when filling out forms on the website
  • Changing your preferences anytime by writing to or emailing us at [email protected]

We do not sell, distribute, or lease your personal information to third parties unless required by law or with your permission. We may use your information to send you promotional offers from third parties if you have opted in.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee may be charged. Requests should be sent to:

If you believe any information we are holding is incorrect or incomplete, please contact us promptly. We will correct any inaccuracies immediately.

List of cookies we collect

The table below lists the cookies we collect and the information they store:

COOKIE Name Description
CARTAssociation with your shopping cart.
CATEGORY_INFOStores category info to display pages more quickly.
COMPAREItems in your Compare Products list.
CURRENCYYour preferred currency.
CUSTOMEREncrypted version of your customer ID.
CUSTOMER_AUTHIndicates login status.
CUSTOMER_INFOEncrypted version of your customer group.
CUSTOMER_SEGMENT_IDSStores Customer Segment ID.
EXTERNAL_NO_CACHEFlag to indicate cache usage.
FRONTENDYour session ID on the server.
GUEST-VIEWAllows guests to edit orders.
LAST_CATEGORYLast category visited.
LAST_PRODUCTLast product viewed.
NEWMESSAGEIndicates if a new message is received.
NO_CACHEIndicates whether to allow caching.
PERSISTENT_SHOPPING_CARTLink to your cart and viewing history.
POLLID of any recent polls voted in.
POLLNPolls you’ve voted on.
RECENTLYCOMPAREDItems recently compared.
STFProducts emailed to friends.
STORESelected store view or language.
USER_ALLOWED_SAVE_COOKIEIndicates cookie permission.
VIEWED_PRODUCT_IDSRecently viewed products.
WISHLISTEncrypted wishlist contents.
WISHLIST_CNTNumber of wishlist items.
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